Breadcrumbs

Assign department to site device

After creating the department, you can assign it to the site device.

Who can use this feature

Users with the Admin or Site management, Edit Printers (to link the department via the printer properties) or Edit computers (to link the department via the computer properties) permissions

Instructions

  1. Create the customer, the site and the department

There are two ways to assign the department to the site device:

1st way

Through the customer:

  1. Go to Administration > Customers

  2. Click on the name of the desired customer to open its properties

  3. Click on the Sites tab

  4. Click on the name of the desired site to open its properties

  5. Click on the Devices tab

  6. Select the desired devices

  7. Click the Assign department button

  8. Select the desired department

  9. Click the Save button

Departments created in a customer cannot be assigned to another customer.

2nd way

Through the device:

  • Printer:

  1. Go to Monitoring > Printers

  2. Click on the name of the desired printer to open its properties

  3. Click on the Info tab

  4. Click on the Edit button

  5. In the Department field, select the desired department

  6. Click the Save button

  • Computer:

  1. Go to Monitoring > Computers > Devices

  2. Click on the name of the desired computer to open its properties

  3. Click on the Info tab

  4. Click on the Edit button

  5. In the Department field, select the desired department

  6. Click the Save button

The selected department will be linked to the device and the changes will be reflected in the customer record.