When communication between the DCA and Cloud Connector agent and the NDD Orbix portal is carried out using a gateway, it is necessary to install the Gateway Connectorbeforeinstalling the DCA and Cloud Connector agent.
Warning
Although the DCA and Cloud Connector agent is installed on Linux, the Gateway Connector must be installed on Windows.
Instructions
Follow the steps below to download and install the Gateway Connector:
Step 1. Download the gateway file
Download the customized installer from the portal
Who can use this feature
Users with the Administrator or Generate installer permission
After creating the client, access the menu Installations > Installers > Generate installer
In the Install Communicator with the Cloud option, click Select
Click Generate installer
In the side tab, select the desired customer
Click the Generate installer button
Copy the generated installer link or click Send by email to send the installer link to the configured emails
When pasted into the browser, the file download will start automatically.
When you click on Send by email, a side tab will open
Define the recipients:
System emails: select users registered on the NDD Orbix portal;
External emails: enter the email address in the field indicated and click on Add. Repeat the process until you have included all the desired emails;
Both.
Click the Send installer button to immediately send the installer link to the configured emails
The link is valid for 90 days. After this period, you will need to generate a new installer.
On the computer or server where the Gateway Connector is to be installed, run the downloaded file
Select the desired language and click Next
Click Next on the installer's initial screen
Choose the Installation folder and Working folder and click Next
Enter the Proxy settings, if necessary, and click Next
Click Install
Wait for the installation to complete and click Finish
Step 3. Install the agent in the environment
Once Gateway Connector is installed, access the documentation below to download and install the DCA and Cloud Connector agent, according to the type of monitoring desired:
All equipment where the DCA agent and Cloud Connector are installed must point to the address (IP address or hostname) of the computer/server where the Gateway Connector was installed.