Learn the first steps to start computer monitoring, from the installation of the agent to viewing computers in the portal inventory.
By following these steps, you ensure that the environment is correctly configured so that computers are automatically registered in the portal and their data collected.
Instructions
Step 1: install the agent
Currently, the installation of DCA and Cloud Connector for computer monitoring is only available for Windows operating systems.
Step 2: enable and configure monitoring rules
Who can use this feature
Users with the Admin or Managing service rules and Enable or disable general service rule permissions
When you install the agent, no service will be enabled. The next step is to enable the service according to your needs, so that the agent takes over the service and monitors the device.
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Go to the menu Installations > Enable services
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Enable the computer monitoring service
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Configure the rules for the customers and computers that will have their computers monitored
For more information on how to enable and configure monitoring rules, go to Enable and configure service rules.
Once all of the above steps have been completed, and after the computers have been read by the agent, the computers covered by the enabled rules will automatically be monitored and will be available in the inventory.
To view the computer inventory, access View computer inventory.