Start monitoring computers

1. Create the customer, as instructed at Create customer, site and department

2. After creating the customer, access the menu Installations > Installers > Generate installer

3. In the Install Local Monitoring option, click Select

4. Click Generate installer

5. In the side tab, select the desired customer

6. Click the Generate installer button

7. Copy the link of the generated installer or click Send by email to send the installer link to the configured emails
   When pasted into the browser, the file download will start automatically.

   1. When you click Send by email, a side tab will open

   2. Define the recipients:

      1. System emails: select users registered on the NDD Orbix portal;

      2. External emails: enter the email address in the field indicated and click Add. Repeat the process until you have included all the desired emails;

      3. Both.

   3. Click the Send installer button to immediately send the installer link to the configured emails

The link is valid for 90 days. After this period, you will need to generate a new installer.

1. Create the customer, as instructed at Create customer, site and department

2. After creating the customer, access the menu Installations > Installers > Generate installer

3. In the Install Local Monitoring option, click Select

4. Click Customize

5. Select the desired customer

6. In the Communicator connection to the cloud field, if Gateway Connector is being used to communicate with NDD Orbix servers, enter the address (IP or hostname) and port of the computer/server where Gateway Connector was installed, in the following format: IP:port
   If filled in, the address and port will be predefined in the installer.

7. Click the Generate installer button

8. Copy the link of the generated installer or click Send by email to send the installer link to the configured emails
   When pasted into the browser, the file download will start automatically.

   1. When you click Send by email, a side tab will open

   2. Define the recipients:

      1. System emails: select users registered on the NDD Orbix portal;

      2. External emails: enter the email address in the field indicated and click Add. Repeat the process until you have included all the desired emails;

      3. Both.

   3. Click the Send installer button to immediately send the installer link to the configured emails

The link is valid for 90 days. After this period, you will need to generate a new installer.

1. Check the installation prerequisites at Agent installation prerequisites

2. Access the link generated by the portal to download the installer

3. Run the downloaded file

4. Select the desired language and click Próximo

First, the Microsoft .NET Runtime, Microsoft ASP.NET Core Runtime, EpsonNet SDK for Windows, and PawnIO applications will be installed. If they are already installed, steps 5 through 7 will be skipped, and the installation will proceed from step 8.

5. Click Next on the prerequisite installation welcome screen

6. Click Next to start installing the prerequisites

7. Wait for installation

Once the prerequisites have been installed, the installation of the DCA and Cloud Connector agent will begin.

8. Click Next on the agent installation welcome screen

9. Choose the Installation folder and Work folder and click Next

10. Click Next on the provider and customer information screen.
    The fields will be filled in automatically according to the configurations generated in the installer portal.

11. Under Additional settings, if desired, select the type of communication (proxy or gateway) and click Next

    1. If no option is selected, communication will take place directly between the agent and the portal

    2. If Use proxy for communication with NDD Orbix servers is selected, enter the necessary proxy connection settings (address, port and authentication, if any) and click Next

    3. If Use Gateway Connector to communicate with NDD Orbix servers option is selected, enter the address (IP or hostname) and port of the computer/server where the Gateway Connector was installed and click Next
       If the address and port have been previously configured in the NDD Orbix portal when generating the installer, these fields will already be filled in.

12. Click Install

13. Wait for installation and click Finish

1. Check the installation prerequisites at Agent installation prerequisites

2. Run the downloaded file via Command Prompt

   1. Navigate to the directory where the agent executable is located via Command Prompt

   2. Enter the name of the executable (NDD - Network printer monitoring.exe or NDD - Local monitoring.exe)

   3. Enter the other desired parameters, listed below

DCA and Cloud Connector silent installation parameters

The parameters with "*" are mandatory and must be observed.

The parameters with "**" may become mandatory depending on other parameters used.

APPDIR – Configures the installation directory of DCA and Cloud Connector

• Setup option: enter the path where you want to install the agent.

• Requirement: optional.

• Behavior if not configured: installs in the default directory: C:\Program Files (x86)\NDD TECH\DCA and Cloud Connector.

• Example: APPDIR=C:\test

WORKFOLDER – Configures the directory of the DCA and Cloud Connector work folder

• Setup option: enter the path where you want to create the agent's work folder.

• Requirement: optional.

• Behavior if not configured: installs in the default directory: C:\NDD TECH\Workfolder.

• Example: WORKFOLDER=C:\test

ENABLEPROXY – Enables the use of the proxy

• Setup option: checked = enabled.

• Requirement: optional (do not use the parameter if you do not want the proxy to be enabled).

• Behavior if not configured: proxy will not be enabled.

• Example: ENABLEPROXY=checked

**PROXYADDRESS – Configures the proxy server address

• Setup option: enter the proxy address.

• Requirement: mandatory if proxy use is enabled (ENABLEPROXY=checked).

• Behavior if not configured: proxy will not be configured correctly.

• Example: PROXYADDRESS=192.168.17.10

**PROXYPORT – Configures the communication port of the proxy server

• Setup option: enter the proxy port number.

• Requirement: mandatory if proxy use is enabled (ENABLEPROXY=checked).

• Behavior if not configured: proxy will not be configured correctly.

• Example: PROXYPORT=12

ENABLEGATEWAY - Enables the use of the gateway

• Setup option: checked = enabled.

• Requirement: optional (do not use the parameter if you do not want the gateway to be enabled).

• Behavior if not configured: gateway will not be enabled.

• Example: ENABLEGATEWAY=checked

**GATEWAYADDRESS - Configures the gateway address

• Setup option: enter the address (IP or hostname) of the computer/server where the Gateway Connector was installed.

• Requirement: mandatory if gateway use is enabled (ENABLEGATEWAY=checked).

• Behavior if not configured: gateway will not be configured correctly.

• Example: GATEWAYADDRESS=192.168.17.10

**GATEWAYPORT - Configures the communication port of the gateway

• Setup option: enter the gateway port number.
  The default gateway port is 9635, but you can enter another one if you wish.

• Requirement: mandatory if gateway use is enabled (ENABLEGATEWAY=checked).

• Behavior if not configured: gateway will not be configured correctly.

• Example: GATEWAYPORT=12

The agents installed on all the computers allocated to the selected customers will be monitored.

1. Click the Create > Create rule by customer button

2. Check All if you want the rule to apply to all customers (agents installed on all computers allocated to all customers will be monitored) or Specific client(s) if you want to add which customers the rule will apply to (all computers of the selected customers will be monitored)

   1. If the Specific client(s) option is chosen, click the + Add button

   2. Select the customers you want to add to the rule

   3. Click the Add button to add and remain on the add screen or the Add and Close button to add and return to the page

3. Enable or disable the rule
   If you enable and save the rule, it will be active for the selected customers.
   If you disable and save the rule, it will be registered but not active.
   To change the rule's status, you must register it again with the desired status.

4. Click the Save button to create the rule

If a rule is deleted and no new rules are registered for the same customer or computer, device monitoring will stop.

The agents installed on the selected computers will be monitored.

1. Click the Create > Create rule by computers button

2. Check All if you want the rule to apply to all computers (agents installed on all computers allocated to all customers will be monitored) or Specific computer(s) if you want to add which computers the rule will apply to (the selected computers will be monitored)

   1. If the Specific computer(s) option is chosen, click the + Add button

   2. Select the computers you want to add to the rule

   3. Click the Add button to add and remain on the add screen or the Add and Close button to add and return to the page

3. Enable or disable the rule
   If you enable and save the rule, it will be active for the selected computers.
   If you disable and save the rule, it will be registered but not active.
   To change the rule's status, you must re-register it with the desired status.

4. Click the Save button to create the rule

If a rule is deleted and no new rules are registered for the same customer or computer, device monitoring will stop.