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Which operating systems are compatible with DCA and Cloud Connector?

DCA and Cloud Connector are certified for installation and operation on the following versions of Windows and Linux distributions/versions:

  • Windows

    • Windows 10, 64 bits (x64)

    • Windows 11 Enterprise, 64 bits (x64)

    • Windows Server 2016 Standard Edition, 64 bits (x64)

    • Windows Server 2019 Standard Edition, 64 bits (x64)

    • Windows Server 2022 Standard Edition, 64 bits (x64)

  • Linux

    • Fedora 38 ou superior (x64)

    • Ubuntu 20.04 ou superior (x64)

    • Debian 12 ou superior (x64)

    • Mint 22 ou superior (x64)

The compatibility of DCA and Cloud Connector varies depending on the type of monitoring or service used. See below for a complete list of services and their respective supported operating systems:

Services available on Windows

Service

Name on Windows

Function

DCA and Cloud Connector

nddSmart.DCA.Agent

The main service responsible for communicating with the portal and managing the other services. It also collects basic local information about the computer on which it is installed.

Data collected by DCA and Cloud Connector

  • Hostname

  • Machine UUID

  • IPv4 address (all interfaces)

  • IPv6 address

  • MAC address

  • Operating system

  • Serial number

  • Logs

  • Disk size

  • Disk usage

  • Processor

  • Processor usage (%)

  • RAM memory size

  • RAM memory usage (%)

NDD - Printer Monitor

NDDPrinterMonitor

Monitors printers connected via a network or WAN using the SNMP and NPAP protocols, collecting information on inventory, meters, supplies, and events.

Data collected by NDD - Printer Monitor

  • Serial number

  • Manufacturer

  • Model

  • MAC address

  • IP address or hostname

  • Name collected

  • Connection type

  • Port number

  • Subnet mask

  • Firmware

  • Location

  • Contact

  • Features (whether it is a copier, fax, scanner, duplex, prints, prints in color)

  • Quantity of meters (total, monochrome, color)

  • Meter type

  • Supply description

  • Supply part number

  • Supply color

  • Supply level

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Supply usage time

  • Supply manufacturer

  • Pages printed by the supply

  • Supply meter

  • Supply receipt date

  • Events/alerts

NDD - Printer Monitor USB

NDDPrinterUsbMonitor

Monitors printers connected via USB, collecting information on inventory, meters, supplies, and events.

Functionality depends on the equipment’s compatibility. We recommend checking with a brand specialist.

Data collected by NDD - Printer Monitor USB

  • Serial number

  • Manufacturer

  • Model

  • MAC address

  • IP address or hostname

  • Name collected

  • Connection type

  • Port number

  • Subnet mask

  • Firmware

  • Location

  • Contact

  • Features (whether it is a copier, fax, scanner, duplex, prints, prints in color)

  • Quantity of meters (total, monochrome, color)

  • Meter type

  • Supply description

  • Supply part number

  • Supply color

  • Supply level

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Supply usage time

  • Supply manufacturer

  • Pages printed by the supply

  • Supply meter

  • Supply receipt date

  • Events/alerts

NDD - Thermal Monitor

NDDThermalMonitor

Monitors thermal printers connected via a network or WAN, collecting inventory, odometers, supplies, and events.

Data collected by NDD - Thermal Monitor

  • Name

  • Serial number

  • Manufacturer

  • Model

  • Machine UUID

  • IP address or hostname

  • MAC address

  • Device type

  • Connection type

  • Firmware version

  • Operating system

  • Odometer count (in distance, quantity, or cuts)

  • Odometer type

  • Supply part number

  • Supply color

  • Supply charge status

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Events/alerts

NDD - Thermal Monitor USB

NDDThermalMonitorUSB

Monitors thermal printers connected via USB, collecting inventory, odometers, supplies, and events.

Data collected by NDD - Thermal Monitor USB

  • Name

  • Serial number

  • Manufacturer

  • Model

  • Machine UUID

  • IP address or hostname

  • MAC address

  • Device type

  • Connection type

  • Firmware version

  • Operating system

  • Odometer count (in distance, quantity, or cuts)

  • Odometer type

  • Supply part number

  • Supply color

  • Supply charge status

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Events/alerts

NDD - Computer Monitor

NDDComputerMonitor

Monitors computers, collecting information on hardware, operating system, resource usage, and events.

Data collected by NDD - Computer Monitor

  • Hostname

  • User

  • UUID

  • Serial number

  • Manufacturer

  • Model

  • MAC address

  • IP address

  • BIOS version

  • Uptime

  • Device type

  • Disk name

  • Disk model

  • Disk size

  • Disk serial number

  • Disk PNP Device ID

  • Disk volume (name, format, size, free space, and usage percentage)

  • Network interface name

  • Network interface IP address

  • Network interface MAC address

  • Network interface subnet mask

  • RAM memory

  • RAM memory type

  • RAM memory frequency

  • RAM memory manufacturer

  • RAM serial number

  • RAM model

  • Average RAM usage

  • Operating system name

  • Operating system version

  • Operating system installation date

  • Operating system architecture

  • Operating system serial number

  • Processor name

  • Average processor usage

  • Wi-Fi network name

  • Wi-Fi network MAC address

  • Wi-Fi network channel

  • Wi-Fi network signal

  • Wi-Fi network signal strength

  • Driver name

  • Driver description

  • Driver version

  • Driver version date

  • Driver manufacturer

  • Battery name

  • Battery manufacturer

  • Battery voltage

  • Design capacity of the battery

  • Total charged capacity of the battery

  • Events/alerts

NDD - Software Monitor

NDDSoftwareMonitor

Monitors the software installed on the computer, including manufacturer, version, installation date, resource usage, and events.

Data collected by NDD - Software Monitor

  • Software name

  • Software version

  • Software manufacturer

  • Software installation date

  • Software usage time

  • CPU usage by the software

  • RAM memory usage by the software

  • Events/alerts

NDD - Print Queue

NDDPrintQueue

Monitors drivers and print queues, allowing for their installation and management.

Data collected by NDD - Print Queue

  • Printer name

  • Printer serial number

  • Printer manufacturer

  • Printer model

  • Printer IP address or hostname

  • User logon

  • User domain

NDD - Supply Watch

NDDSupplyWatch

Applies saving rules (EcoPrint) to monitored equipment.

Data collected by NDD - Supply Watch

  • Data from the NDD - Printer Monitor and/or NDD - Printer Monitor USB services

  • Data from the NDD - Print Queue service (when print queues are used as members in the rules)

  • Printer manufacturer

  • Printer model

  • Printer serial number

  • Monochrome pages in the print job

  • Color pages in the print job
Services available on Linux

Service

Function

DCA and Cloud Connector

The main service responsible for communicating with the portal and managing the other services. It also collects basic local information about the computer on which it is installed.

Data collected by DCA and Cloud Connector

  • Hostname

  • Machine UUID

  • IPv4 address (all interfaces)

  • IPv6 address

  • MAC address

  • Operating system

  • Serial number

  • Logs

  • Disk size

  • Disk usage

  • Processor

  • Processor usage (%)

  • RAM memory size

  • RAM memory usage (%)

NDD - Printer Monitor

Monitors printers connected via a network or WAN using the SNMP and NPAP protocols, collecting information on inventory, meters, supplies, and events.

Data collected by NDD - Printer Monitor

  • Serial number

  • Manufacturer

  • Model

  • MAC address

  • IP address or hostname

  • Name collected

  • Connection type

  • Port number

  • Subnet mask

  • Firmware

  • Location

  • Contact

  • Features (whether it is a copier, fax, scanner, duplex, prints, prints in color)

  • Quantity of meters (total, monochrome, color)

  • Meter type

  • Supply description

  • Supply part number

  • Supply color

  • Supply level

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Supply usage time

  • Supply manufacturer

  • Pages printed by the supply

  • Supply meter

  • Supply receipt date

  • Events/alerts

NDD - Printer Monitor USB

Monitors printers connected via USB, collecting information on inventory, meters, supplies, and events.

Functionality depends on the equipment’s compatibility. We recommend checking with a brand specialist.

Data collected by NDD - Printer Monitor USB

  • Serial number

  • Manufacturer

  • Model

  • MAC address

  • IP address or hostname

  • Name collected

  • Connection type

  • Port number

  • Subnet mask

  • Firmware

  • Location

  • Contact

  • Features (whether it is a copier, fax, scanner, duplex, prints, prints in color)

  • Quantity of meters (total, monochrome, color)

  • Meter type

  • Supply description

  • Supply part number

  • Supply color

  • Supply level

  • Supply serial number

  • Supply type

  • Maximum supply capacity

  • Supply usage time

  • Supply manufacturer

  • Pages printed by the supply

  • Supply meter

  • Supply receipt date

  • Events/alerts

Warning

Linux only supports monitoring services for network and USB printers. The other services are available exclusively for Windows.

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