What happens when a device is detected by the agent?

When the agent identifies a new device, it is automatically registered in the portal and made available in the Devices > New devices menu for up to 15 days for classification.

During this period, the provider can determine whether the device will be managed or unmanaged. If no action is taken within the 15-day period, the device will automatically be classified as managed.

As long as the device remains in the Devices > New devices menu, it will not be considered for the provider’s billing purposes. However, data collection will continue as usual.

The initial classification determines the device’s status after it is identified, but the management status can be changed later, as described at:

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