Configure stock management and scheduled replenishment

The supply stock management and scheduled replenishment features allow you to automate and optimize the supply replenishment process, taking into account actual printer consumption, available stock, and configured safety rules.

This tutorial presents the complete configuration process for these features, from preparing the environment and structuring stock to generating and analyzing scheduled replenishment.

Instructions

1. Grant the necessary permissions

Ensure that the users responsible for the operation have the appropriate permissions.

  1. Go to the Administration > Users menu

  2. Click on the name of the desired user

  3. Click on the Permissions tab

  4. Check the permissions you wish to grant:

View stocks
  • View delivery locations in the grid under the Supplies > Delivery locations menu

  • Open the delivery location properties and view the Inventory, Info, Devices, and Safety rules tabs

Stock management

Note

Grant the View stocks permission together.

  • Create, edit, and delete delivery locations

  • Add or remove products from the inventory of delivery locations

  • Add devices to delivery locations

  • Create or delete safety rules for delivery locations

Generate scheduled replenishment
  • Generate scheduled supply replenishments in the Supplies > Forecasts > Scheduled replenishment menu

  1. Click the Save button


2. Configure stock management

2.1. Verify printer monitoring

Before configuring stock, confirm that the printers at each delivery location are being monitored on the portal, as instructed at View printer inventory.

If they are not, follow the instructions below to start monitoring:

2.2. Verify device delivery locations

Ensure that each printer is associated with the correct delivery location, as instructed at Add or remove devices from delivery locations.

Automatic portal behavior:

  • The portal automatically creates a delivery location for each site created.

  • Printers are automatically moved between locations as they are moved between sites.

Movement rule:

  • By default, devices are linked to the delivery location with Automatic movement.

  • If the device is manually moved between delivery locations, the movement will change to Manual and the device will no longer be moved automatically, even if it is moved between sites.

Warning

The delivery location is NOT linked to the site, but rather to the printer. This allows you to organize stock according to operational needs.

For replenishment to work correctly, it is mandatory that:

  • Products be correctly registered.

  • Compatibility between printers and products be correct.

  • The printers are linked to products that have Capacity (efficiency) information registered.

There are two ways to register products on the portal:

Required validations:

  1. Go to the Supplies > Supplies in use menu

  2. Check the Capacity column for the products

  3. If the value shows Indeterminate, the product has no linked capacity. In this scenario, we recommend:

    1. Manually register the product, as instructed at Manually register products of printers

    2. Manually link the compatibility, as instructed at Link compatibility between printer and product

    3. Force the product assignment, as instructed at Link compatibility between printer and product, allowing you to manually define the product associated with the printer model

    4. Prioritize the product according to replenishment demand, as instructed at Link compatibility between printer and product, ensuring that, if there is a demand with a different product, the portal considers the product used in the last demand

Note

The option to force product assignment ensures consistency when the product is changed manually or via integration.

2.4. Assign the initial level of stock

After configuring the products, you must add them to stock with their respective initial level to:

  • Reflect the actual operational scenario.

  • Avoid unnecessary replenishments.

  • Improve the accuracy of forecasting.

To add products and items to the balance, follow the instructions at Change product inventory for delivery locations. Items added manually to the balance will be processed as safety stock.

After the initial level, the portal will automatically update stock as demands are generated and completed.

2.5. Create safety stock rules

Safety stock rules can be configured:

  • In bulk, in the grid of the Supplies > Delivery locations menu.

  • Individually, in the properties of each delivery location.

To create safety rules, follow the instructions at Create safety stock rule for delivery locations.

The safety percentage considers:

  • The total quantity of devices of the same model at the delivery location; and

  • The product type and color used.

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Example

If there are 10 printers of a certain model linked to inventory:

  • Safety rule: 100% for the product type

    • The portal maintains 10 units in stock

  • Safety rule: 50% for the product type

    • The portal maintains 5 units in stock

  • Safety rule: 25% for the product type

    • The portal maintains 3 units (rounded up)

Rounding rule:

  • The portal always rounds up.

2.6. Change the minimum level for reliable exchanges

The portal can automatically deduct items from stock when it detects a supply exchange on the printer. To prevent incorrect deductions, configure the minimum level of load considered valid for automatic exchange, as instructed at Change minimum supply level for reliable exchanges.

Operation

  • If the level is at or above the threshold, the exchange will automatically deduct the item from stock.

  • If the level is below the threshold, the exchange will not deduct the item from stock.

Default configuration

  • By default, the percentage is 100%, which effectively disables the feature.

Portal alerts

  • Two alerts can be triggered during the automatic write-off process:

Exchange performed without item in stock

A supply exchange was performed on the printer, but the product inserted was not correctly identified or is not listed in the inventory of the linked delivery location. In such cases, the item is not written off from inventory.

The rule can be configured for a specific supply type or for all supply types. To identify the applicable type, refer to the Description column:

  • If a name is listed, the rule applies specifically to that supply.

  • If a dash (-) is listed, the rule applies to all supplies.

By default, a rule is already created and automatically applied to all supplies and to all customers who have subscribed to the stock management feature.

Exchange performed on incorrect printer

A supply reserved for a specific set of printers was used in equipment not on the expected list, which could compromise the supply for one of the printers originally included in the item’s reserve.

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Example

If there are 5 supplies reserved for printers A, B, and C, and one of these items is used in printer D (even if it is the same model), the system will generate an alert.

The alert will be generated on the printer with the earliest expected expiration date among those configured as the origin device for the product used.

The rule can be configured for a specific supply type or for all supply types. To identify the applicable type, refer to the Description column:

  • If a name is listed, the rule applies specifically to that supply.

  • If a dash (-) is listed, the rule applies to all supplies.

By default, a rule is already created and automatically applied to all supplies and to all customers who have subscribed to the stock management feature.


3. Generate the scheduled replenishment

Before generating the scheduled replenishment, it is essential that all previous steps have been completed correctly, ensuring that the replenishment scenario is reflected appropriately.

To generate the scheduled replenishment, follow the instructions at Generate scheduled replenishment for printer supplies.

Defining stock

  • Use the advanced filters based on customer, delivery location, city, address, and state to select the desired stock, allowing logistics routing for deliveries.

Defining the period

  • Enter the desired quantity of days of coverage, considering:

    • Replenishment days; and

    • Logistics days.

      • The logistics period must be considered to avoid gaps in supply coverage. Thus, the portal calculates replenishment needs while also considering the delivery time.


4. Analyze the scheduled replenishment

4.1. Analyze the view by device

Displays replenishment needs by printer.

Available adjustments:

  • Quantity of items.

  • Product.

  • Average daily production (%).

  • Supply efficiency (%).

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Example of use

  • School customer in January:

    • Reduce average daily production by 50%.

    • The portal will automatically recalculate the requirements.

For more details on the columns and available adjustments, access View scheduled supply replenishment by printer.

4.2. Analyze the view by delivery location

Displays the consolidated replenishment needs by stock.

Available adjustments:

  • Quantity of items.

Portal behavior:

  • Discounts:

    • Current product balance.

  • Takes into account:

    • Safety rules.

    • Existing demands (commitments).

For more details on the columns and available adjustments, access View scheduled supply replenishment by delivery location.

4.3. Difference between adjustments

  • Adjustment in the view by device:

    • Changes replenishment items (with a defined origin and linked to the printer).

  • Adjustment in the view by stock:

    • Changes safety stock items (without a specific origin).


5. Generate the demands based on the scheduled replenishment forecast

After completing the analysis and adjustments to the forecast, click Generate demands to create the safety and/or replenishment demands displayed on the screen.

At the delivery locations, the items will appear as:

  • Receivable, while the demand is active.

  • Available balance, after the demand is completed.

Items remain in stock until they are used in the printer.

Traceability:

  • In the demand or at the delivery location, you can identify:

    • The device of origin, in the case of a replenishment demand.


6. Export the scheduled replenishment

At any time, the forecast can be exported for external analysis.

Click Export forecast in the desired view.