The inventory lists all supplies associated with a delivery location. Products can be added automatically, based on requests generated on the platform, or manually, by the user.
The inventory displays two main pieces of information:
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Receive: the quantity of items with active orders linked to the location.
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Balance: the quantity of items available in stock.
This system allows you to track movements, ensure operational visibility, and facilitate replenishment planning.
Consumed products are automatically written off from stock following the FIFO (first in, first out) rule, meaning items with the earliest entry date are written off first. Automatic write-off occurs when a supply exchange takes place, provided that:
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The product inserted into the printer is an item available in the delivery location’s stock, or there is at least one available item of that product reserved for the printer where the exchange occurred, considering the rule to force product based on replenishment demand.
Automatic write-off will occur, as a priority, from the replenishment items linked to the device of origin for the exchange. If there is no link between the printer and the available replenishment items, the write-off may occur using the safety stock or items linked to other devices, depending on the scenario.
If configured, two alerts may be triggered during the automatic write-off process:
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Exchange performed on incorrect printer: a supply originally intended for a specific printer was used in another device.
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Exchange performed without item in stock: a supply exchange occurred on the printer, but the product inserted was not correctly identified or is not listed in the stock of the linked delivery location. In these cases, the item is not written off from inventory.
Adding products to inventory, adding items to the balance, and manually writing off items can be performed manually.
Who can use this feature
Users with the Administrator or Stock management permissions
Instructions
Add a product to a delivery location
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Go to the Supplies > Delivery locations menu
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Click the name of the desired delivery location
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Click the Inventory tab
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Click the ✚ button in the upper-right corner
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Select the products you want to include
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Enter the quantity you want to add for each product
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Click the Add button
If the product already exists in inventory, only the quantity will be added to the existing stock.
Removing a product from the inventory list is only allowed when the quantity is zero. If multiple products are selected, only those with a zero quantity will be removed. The others will remain in inventory.
Add items to a product’s balance
This action allows you to add items directly to stock without going through the demand generation, approval, and order workflow.
Note
Manually added items do not have full traceability.
It is recommended to use this feature only when the item is already physically in stock.
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Access the Supplies > Delivery locations menu
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Click the name of the desired delivery location
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Click the Inventory tab
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Click the ✎ icon for the desired product
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Enter the quantity of items you want to add to the product’s balance
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Click the Save button
The quantity entered will be added to the current balance.
Example
Current balance: 6
Quantity added: 3
Final balance: 9
Items added manually to the balance will be considered safety stock.
View a product’s balance
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Go to the Supplies > Delivery locations menu
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Click the name of the desired delivery location
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Click the Inventory tab
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Click the balance of the desired product
Active items will be displayed individually, with information on:
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Product (part number, name, capacity, and color)
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Entry date to the balance
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Type of demand (replenishment or safety stock)
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Device (name, model, serial number, and IP address) that originated the demand, if the type is replenishment
If the type is safety stock, device data will not be displayed because these demands are not linked to a specific device.
Manually remove items from stock
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Go to the Supplies > Delivery locations menu
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Click the name of the desired delivery location
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Click the Inventory tab
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Click the balance of the desired product
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Select the desired items
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Click the Write off item button
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Click the Confirm button
The selected items will be removed from the stock balance.