Thermal printer supplies management

The main objective of Thermal printer supplies management in NDD Orbix is to support the efficient management of printer supplies, ensuring accurate replenishment and optimizing costs. In corporate environments with many devices, this management is essential to avoid interruptions in operations and maintain productivity.

In addition to reducing waste, this feature increases the predictability and visibility of consumption, allowing the organization to maintain a more efficient logistics flow and stock aligned with actual demand. As supplies represent one of the largest operating expenses, managing them efficiently is critical to profitability.

Effective supply management not only ensures uninterrupted service continuity, but also improves the quality of customer service. By avoiding unnecessary purchases and ensuring that thermal printers are always operational, the organization delivers on its promise of agility and savings for the final customer.

In addition, accurate control of supplies directly impacts strategic areas such as logistics and inventory optimization, allowing adjustments that increase profitability and eliminate extra costs from unnecessary shipments or financially unbalanced contracts.

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Explore more about this feature

Access the detailed documentation to explore the Thermal printer supplies management feature in more detail:


Key pain points we help solve

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Excessive time
and effort spent on manual supply management
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Lack of
visibility
into stock and exchanges
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Operating costs due to waste, logistics, and unnecessary shipments

Key benefits for your operation

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Optimized logistics and proactive replenishment of supplies
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Reduction of operating costs
with automated processes
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Complete
traceability of stock and exchanges in the fleet
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Prevention of downtime with planning based on real data
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Operational agility with automated alert and replenishment flows
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Indicators for analyzing the
financial health of the contract

What makes our solution different from others

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High assertiveness in generating indicators
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Pioneering in thermal supplies monitoring
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Continuous monitoring of supplies

How supplies management works

Once the DCA and Cloud Connector agent is installed and enabled, operational data capture begins and thermal printer supplies monitoring is activated. From there, you can use all the platform's intelligence to predict replenishments, analyze consumption, and identify waste.

NDD Orbix automatically recognizes and manages the main types of supplies used in corporate printing environments. These are:

  • Thermal Paper: paper coated with a heat-sensitive layer that reacts to the heat of the printhead.

  • Thermal Transfer Paper: specific paper for thermal transfer printers, which requires the use of a ribbon to fix the print.

  • Ribbon: film composed of wax, resin or a combination of both, used in thermal transfer printers to transfer the image using heat.

  • Cutter: device integrated into thermal printers that automatically cuts after printing.

Initially, demand generation and identification of replacements will be based on the supply's yield indicator. Therefore, it is essential to correctly inform the actual capacity of each product in the registry.

Exchanges can also be identified based on the level indicator, provided that the supply provides this information.

After registering the products and linking compatibilities, the system begins monitoring the consumption of supplies in the thermal printers. From then on, users can take advantage of all the intelligence of NDD Orbix for efficient management, including replacement, purchase forecasting, indicator analysis, and exchanges.


Supplies indicators

The data collected is listed in indicators that assist in decision making, aiming to make the operation more profitable.

  • Yield

The yield indicator represents the percentage of available supplies used.

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Example

If a supply has the capacity to print 1,000 meters and has already printed 900 meters, the yield is 90%.

This indicator is essential for monitoring supply consumption and assisting in the management of supplies, as well as enabling billing for waste.

  • Average yield per day

The indicator shows the average daily consumption of meters (Thermal Paper, Thermal Transfer Paper or Ribbon) or units (Cutter) printed by the printer, allowing the provider to understand the consumption profile of the devices. This information is essential for the relocation of printers and to predict the end date of a supply.

  • Running low by

The running low indicator shows when supplies will run out, helping with replenishment planning. With this indicator, you can send supplies at the right time, preventing thermal printers from going down.


Stock and delivery locations

Stock management represents a significant evolution in supply chain management by providing a more structured, predictable, and data-driven replenishment model.

By introducing delivery locations as controlled stock points, NDD Orbix moves beyond simply monitoring consumption and begins to organize logistics operations in an integrated manner, linking actual consumption, stock availability, and future needs into a continuous flow.

This approach addresses one of the main challenges facing outsourcing providers: the lack of visibility and control over where supplies are, when they will be needed, and how they should be replenished. In practice, it reduces reliance on manual processes and emergency decisions, replacing them with planning based on indicators such as forecast run-out, days of coverage, and safety stock levels. As a result, the system anticipates demand, allows for scheduling replenishments in advance, and reduces operational risks, while also improving device availability.

Furthermore, by separating the concepts of replenishment (based on device consumption) and safety (related to minimum stock per location), NDD Orbix adds a strategic layer to supply management. This distinction allows for better balancing of stock levels, avoiding both shortages and surpluses, and providing greater control over invested capital, with more financial predictability.

The benefits are direct: reduced costs for emergency deliveries, decreased capital tied up in stock, increased logistics efficiency, and greater scalability in managing multiple customers and locations.


Supplies replenishment

Supply replenishment in NDD Orbix is essential to ensure that the organization maintains efficient and continuous operation for its customers.

Using high-tech algorithms and with unique accuracy in the market, the system calculates the quantities needed for specific periods through features such as alerts for supplies running low and forecast, allowing for the optimization of logistics and purchasing costs. This accurate and dynamic replenishment offers comprehensive cost management and visibility into the financial health of contracts.

  • Supply running low alerts and demand generation

The system is designed to alert situations of supplies running low based on criteria such as running low by (equal to or less than 30 days), yield (equal to or greater than 80%) and level (when the level is low). These criteria are configured as default, but can be adjusted according to the organization's needs.

After the alerts are generated, they can be transformed into demands to start the replenishment process. The system offers complete automation of the supply demand life cycle, allowing for effective management, with action auditing and detailed status tracking. This ensures transparency and control over each stage, from the identification of the need to the final replenishment.

After analyzing the demands, they can be finalized (manually or automatically) or rejected.

This efficient and detailed management of demands ensures that the replenishment process occurs accurately and quickly, avoiding service interruptions and improving operational efficiency.

  • Scheduled replenishment

Scheduled replenishment was developed to accurately predict the quantity of supplies needed for printers in defined periods, ensuring greater predictability, stock control, and strategic planning.

Based on historical data, current consumption patterns, operational indicators, and available stock, the platform calculates future demand with high accuracy, ensuring continuity of operations and avoiding both shortages and excess supplies. It also enables the generation of scheduled supply demands.


Thermal printer supplies management in NDD Orbix ensures operational efficiency and cost optimization in all printing environments. With automated processes and a proactive approach, the feature offers complete control over supplies, preventing interruptions and improving the quality of service offered to customers.