Manage thermal printer supply demands

Before you begin managing supply demands, you must configure all products. This includes registering and linking compatibilities, as described at Configure thermal printer products.

After this configuration, the behavior of the NDD Orbix portal when generating demands will depend on the settings applied to the products:

• If the supply and compatibility have been registered manually: when generating demands, if:
  - there is a standard product, it will be considered in the demand;
  - there is no standard product, the compatible product will be considered in the demand, prioritizing the compatible product that meets the characteristics of the supply.
  The supply replacement product can be changed at any time by the user before the demand is finalized, if desired.

• If the supply has the product prioritized according to demand: the product of the same model, type and color as the last demand linked to the thermal printer will be considered for calculating indicators, disregarding data from printer readings. If there is still no demand linked to the thermal printer, the system will consider the product forced until a demand is finalized.

• If the supply is with a forced capacity or forced product: the linked product and its capacity will be taken into account for calculating indicators, disregarding data from thermal printer readings.

For demands to be generated, you need to review the configuration of the rules.

The demand will then follow the following flow:

• Automatic generation by the system of supply alerts running low based on the rules configured by the user;

• Manual submission of demands by the user, by the system according to the rule configuration, or via scheduled replenishment;

• User monitoring of planned demands, being able to change the product or status of the demand if desired;

• Finalization of demands by the user manually or through the system, depending on the rule configuration, or refusal of demands.