The monitoring configuration allows you to define:
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Block filter by manufacturer and model: to configure it, access https://ndd-tech.atlassian.net/wiki/spaces/NDDOrbix/pages/1473708639/Current-en%2Bpm%2BFiltrar%2Bmonitoramento%2Bde%2Bimpressoras%2BUSB%2Bpor%2Bfabricante%2Be%2Bmodelo?atlOrigin=eyJpIjoiNDlhMmRiMTBhNDUzNGQyYzljYTM0ZTQzODY3ZjNkMjAiLCJwIjoiYyJ9.
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Block filter by series: to configure it, access https://ndd-tech.atlassian.net/wiki/spaces/NDDOrbix/pages/1473544775/Current-en%2Bpm%2BBloquear%2Bou%2Bdesbloquear%2Bmonitoramento%2Bde%2Bimpressoras%2BUSB%2Bpor%2Bn%2Bmero%2Bde%2Bs%2Brie?atlOrigin=eyJpIjoiODQ5NzY0YWE2Y2EwNGU3YjlhYTU4ODc3YjczOTEyNzEiLCJwIjoiYyJ9.
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Monitoring of meters and supplies: when enabled, the service will collect the printer's registration information and monitor meters and supplies. When disabled, the service will only collect the printer's registration information.
By default, the configuration will be enabled when the service is created (if there is no bulk deactivation rule), but it can be disabled as needed for the operation.
To disable meter and supplies monitoring in bulk, for all or multiple customers, access https://ndd-tech.atlassian.net/wiki/spaces/NDDOrbix/pages/1473577457/Current-en%2Bpm%2BDesativar%2Bmonitoramento%2Bde%2Bcontadores%2Be%2Bsuprimentos%2Bdas%2Bimpressoras%2BUSB?atlOrigin=eyJpIjoiZDU2ZWI3YjgyYzllNDIyOWJjYjI1NjRhMDIwOTk3NDQiLCJwIjoiYyJ9.
Even if there is a rule for bulk deactivation, when you enable monitoring for a specific service, the configuration for that service will override the deactivation rule.
Who can use this feature
Users with the Admin or Installation management permissions
Instructions
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Go to the Installations > Services menu
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Click on the desired service to open its properties
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Click on the Settings and Monitoring tab
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Locate the Configuration section
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Enable or disable the meters and supplies monitoring setting as desired
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Click the Save button