Failure
I configured the unit's assignment rules, but the device is not being included.
Cause
The device may not meet the configured combination of criteria. When more than one criterion is used, such as client and device type, the view takes this combination into account.
Solution
Verify that the device matches the criteria defined in the unit: After adjusting the rules, click Apply rules, check if the device appears in the list, and click Confirm to complete the assignment.
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Customer: confirm that the device’s customer has been added to the rule.
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Site: if the I want to select specific customer sites option was checked, verify that the device’s site was also added. If the option was not checked, all of the customer’s sites are included.
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Device type: verify that the corresponding type was added to the rule.