NDD Orbix continuously monitors supply levels and considers any exchange carried out when the remaining stock exceeds the configured percentage to be a premature exchange.
Whenever an exchange occurs with a remaining quantity equal to or greater than the defined limit (at the default setting, 20%, which can be adjusted according to the operation’s strategy), the portal records the occurrence and generates an alert.
These alerts help identify deviations in the replacement process and allow support for corrective actions, such as the recovery or reuse of supplies.
Who can use this feature
Users with the Admin or Supply settings management and Demand planning permissions
Instructions
Configure the premature exchange alert rule
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Go to Settings > Supplies
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Locate the Premature exchanges option
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Click on the Edit button
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Enter the minimum acceptable of level required for the system to start generating alerts
Example
If the rule value is set to 20%, when a exchange occurs in a printer with a supply level between 20% and 100%, the system will generate a premature exchange alert.
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Click the Save button
This setting will be applied to all printers in the system.
Configure the reasons for premature exchanges
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Go to Settings > Supplies
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Locate the Premature exchanges option
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Click on the + Create button
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Enter the name that will identify the reason
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Click the Save button
This reason will be used to end a premature exchange. To carry out the action, you will need to justify the closure with one of these registered reasons.