December 2025

These are the December 2025 release notes of NDD Orbix.

See a summary of all updates and click on the links to navigate each one.

December 16, 2025

DCA and Cloud Connector agent (Windows version 1.2.12):

FIXES

• Toner level was displayed incorrectly on Brother MFC-L6912DW (Service: NDD - Printer Monitor)

• Print meter was displayed incorrectly on Kyocera ECOSYS MA5500ifx (Service: NDD - Printer Monitor)

• Print queues remained paused after monitoring failure (Service: NDD - Printer Monitor USB)

APPROVALS

• Approved network printers (Service: NDD - Printer Monitor)

• Adjusted network printers models (Service: NDD - Printer Monitor)

• Approved USB printers (Service: NDD - Printer Monitor USB)

• Adjusted USB printers models (Service: NDD - Printer Monitor USB)

December 10, 2025

NDD Orbix portal:

IMPROVEMENTS

• Optimization in displaying supply level status

December 08, 2025

NDD Orbix portal:

NEW FEATURES

• Antivirus database update information

IMPROVEMENTS

• Adding new columns to the computer inventory report

• New search option in the computer inventory grid

• Improvements in navigation and visualization of software monitoring

DCA and Cloud Connector agent (Windows version 1.2.11):

IMPROVEMENTS

• Automatic configuration of print queue permissions (Service: NDD - Print Queue)

• Optimization of reading submission (Service: NDD - Computer Monitor)

• Improvements in data collection (Service: NDD - Software Monitor)

FIXES

• Failure to monitor a service not found interrupted the monitoring of other services (Agent: DCA and Cloud Connector)

December 16, 2025

Fixes

Toner level was displayed incorrectly on Brother MFC-L6912DW (Service: NDD - Printer Monitor)

The toner supply status of the Brother MFC-L6912DW printer was being captured using an OID whose value remained static, showing no decrease. As a result, the portal always displayed the toner level as 100%, preventing the actual consumption from being viewed.

To fix this, we adjusted the capture process to use an OID that correctly reflects the variation in supply, decreasing by 1% at a time. As a result, the toner level is now displayed accurately in the system.

Print meter was displayed incorrectly on Kyocera ECOSYS MA5500ifx (Service: NDD - Printer Monitor)

The Print meter on Kyocera ECOSYS MA5500ifx was being obtained from an OID that did not correspond to the actual value of the equipment, causing a discrepancy in the information displayed by the portal.

To fix this, we adjusted the capture to use the correct OID, ensuring that the print meter is displayed accurately.

Print queues remained paused after monitoring failure (Service: NDD - Printer Monitor USB)

During the USB printer monitoring process, the application paused the print queue to perform the necessary checks. However, if monitoring was interrupted unexpectedly (due to shutdown, power outage, system restart, abrupt shutdown, service crash, or any other failure), the queue remained paused indefinitely.

This happened because the application had no way of identifying whether it was responsible for pausing the queue before the interruption.

To fix this, we implemented a queue status persistence mechanism, allowing the application to record and track exactly which queues it paused. As a result, print queues no longer remain paused after unexpected failures.

Approvals

Approved network printers (Service: NDD - Printer Monitor)

Adjusted network printers models (Service: NDD - Printer Monitor)

Approved USB printers (Service: NDD - Printer Monitor USB)

Adjusted USB printers models (Service: NDD - Printer Monitor USB)

December 10, 2025

Improvements

Optimization in displaying supply level status

To make viewing supply levels more intuitive and standardized, the portal now displays text descriptions instead of the numerical codes provided by printers. This improvement makes it easier to interpret the information and speeds up the analysis of supply conditions in different printer models.

Now, the status will be displayed with the texts Available and Running low for some models that report the level by code. For models that report the level as a percentage, the portal will continue to display the corresponding percentage (%).

To view the initial level and the current/final level according to the original codes sent by the manufacturers, generate the predefined or customized report of supplies in use or exchanged supplies.

December 08, 2025

New features

Antivirus database update information

We have added a new column called Antivirus to the grid in the Monitoring > Devices > Computers menu to facilitate monitoring of device protection status.

The new column shows whether the installed antivirus database is updated or out of date.

When you hover over the status, the date of the last antivirus database update on the computer is displayed.

This update provides a faster and more efficient view of the protection level of devices, helping in the preventive identification of risks.

Improvements

Adding new columns to the computer inventory report

We have added two new columns to the predefined and customized computer inventory reports:

• Total RAM memory: displays the total quantity of memory installed on the computer in GB. When there is more than one memory module, the value displayed will be the sum of all memories.

• Total storage: displays the total storage capacity of the computer in GB. When there are multiple disks installed, the value displayed will correspond to the sum of all disks.

This update provides more complete and accurate reports, automatically consolidating information from all hardware components and facilitating the analysis of equipment capacity.

New search option in the computer inventory grid

We have implemented the option to search by the name of the user associated with the device in the computer inventory grid, available in Monitoring > Computers > Devices.

This update makes asset management more agile and accurate, facilitating the identification and monitoring of computers by the person responsible.

Improvements in navigation and visualization of software monitoring

We have implemented several improvements to make navigation and analysis in the software monitoring feature simpler and more efficient:

• Menu Monitoring > Computers > Software:

  • We add column grouping by manufacturer.

• Computers tab in software properties:

  • We add two new columns:

    • Version: displays the version of the software installed on the computer.

    • Installation/update date: displays when the software was installed or updated on the computer.

  • We added a link in the computer name that directs you to its properties.

• Software > Inventory tab in computer properties:

  • We added a search field by software name or manufacturer, to make it easier to find the desired software.

  • We have added column grouping by manufacturer.

Automatic configuration of print queue permissions (Service: NDD - Print Queue)

All print queues installed through the NDD Orbix portal are now automatically configured with the ALL APPLICATION PACKAGES permission group. This group will receive, by default, the Print and Manage documents permissions.

This configuration ensures that queues are correctly recognized and displayed in all native Windows applications, such as Paint and Notepad, allowing users to perform the print flow normally in any application that depends on the installed queues.

Optimization of reading submission (Service: NDD - Computer Monitor)

The process of collecting and sending readings has been improved so that only changed information is sent from the agent to the portal. This improvement reduces the volume of data traffic, increasing the efficiency of network and processing usage without compromising the accuracy and integrity of the information presented on the portal.

Improvements in data collection (Service: NDD - Software Monitor)

We have made improvements to the process of collecting software information by the agent, with a view to improving performance.

Fixes

Failure to monitor a service not found interrupted the monitoring of other services (Agent: DCA and Cloud Connector)

During the monitoring process, when one of the services was not found (for various reasons), an error was generated that prematurely interrupted the monitoring of other services, preventing their correct configuration.

To fix this, we implemented a progress for the error. If it occurs (for various reasons), the monitoring of other services will continue as normal.